FAQs

Answers to some of your frequently asked questions.

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Merchants

What banks do you support?

Over 4,000 banks in 29 countries across the UK and Europe. We’re continually working to add more banks to our coverage as we expand internationally. If you would like to see a comprehensive list of our bank coverage please get in touch.

What are the chances of Vyne going down?

We're unique in our approach to connectivity. We've combined our own direct connections with two connectivity partners to ensure that our clients don't get hit with downtime, providing a market-leading uptime.

What is Open Banking?

Open Banking and the Payment Services Directive (PSD2) was introduced in 2018. Regulated by the FCA, it encourages greater competition and transparency in the financial services industry. By giving consumers the ability to authorise payments, Open Banking empowers consumers to access better, more personalised applications and services. For authorised businesses, consumers grant consent for them to initiate payments to power services like personal finance management apps, streamlined top-ups and better experiences at checkouts.

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Partners

How do we integrate with Vyne?

We pride ourselves on our simple integration. It's so simple that you can get up and running in as little as one day. We've created a detailed set of developer documents to help guide our partners through the process.

What banks do you support?

Over 4,000 banks in 29 countries across the UK and Europe. We’re continually working to add more banks to our coverage as we expand internationally. If you would like to see a comprehensive list of our bank coverage please get in touch.

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Developers

How quickly can we integrate to Vyne?

It’s possible to go live with Vyne in one day. That’s right, one day. We’ve built one single, simple API, so that developers don’t have to dedicate weeks of their time working with multiple integrations. Take a quick scan of our developer documents to see for yourself.

Do you provide support guides?

We've created a detailed set of developer documents to enable you to integrate to Vyne quickly and easily. You can find our developer documents here.

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Pay with Vyne

Does Vyne store or share my payment details?

Never. Your payment information is between you and your bank. Vyne never see, nor store your payment information.

How secure is Vyne?

Vyne uses the banks' own technology to enable people to pay faster, easier and safer. Without the risk of storing and sharing card details, you’re less likely to fall victim to fraud.

Do I need a Vyne account?

No. You don’t need to have or create an account with Vyne.

What is Vyne?

Vyne is a quick, easy way to pay. With no need to enter card details, you can securely make a payment using your banking app in as little as three taps.

Is Vyne regulated by the FCA?

Yes Vyne Technologies Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as an Authorised Payment Institution with reference number 925649.

How do I use Vyne?

You can make a payment using Vyne in three simple steps:

  • Choose to checkout with Vyne
  • Select the bank that you want to make the payment from and log in to your own banking app. Just like you normally would.
  • Once you’re in your banking app, confirm the payment.